Terms of Service

Invoset is a third-party software service operated by Ravencord Inc. that scans websites for accessibility findings against WCAG 2.1 Level AA, generates dated reports, and offers an embeddable monitoring badge. Specific feature availability depends on the plan you select.

• You must be at least 16 years old to create an account
• You must provide accurate registration information and keep it current
• You are responsible for your account credentials and for all activity under your account
• You may not share an account with users outside your organization

• Plans are billed monthly in advance unless otherwise stated
• Subscriptions renew automatically at the end of each billing cycle until canceled
• Pricing for renewals may change with 30 days' written notice
• Taxes, where applicable, are added to the listed price
• You may cancel at any time from your account settings; cancellation takes effect at the end of the current paid period

See our Refund Policy for refund eligibility.

By submitting a domain or URL to Invoset, you represent that you own that property or are authorized by its owner to test it for accessibility. You agree not to use Invoset to scan systems you do not have permission to test.

Exception for the free checker.The free single-URL checker may be used on publicly accessible pages of a website you do not own solely for the purpose of sharing the findings with that website's owner or operator (for example, an agency previewing findings for a prospective client). The use restrictions in Section 9, including the prohibition on litigation-targeting use, apply in full to any report produced this way.

You agree not to:

• Reverse engineer, scrape, or attempt to extract the service's source code
• Use the service to violate any law or regulation
• Resell or sublicense the service without our written agreement
• Submit content or domains intended to host malicious code, illegal content, or to evade lawful obligations
• Use the service to infringe on intellectual property or privacy rights
• Bypass rate limits or security controls

We retain all rights to the Invoset service, including its software, design, and reporting templates. You retain ownership of your data and any websites you submit. You grant us a limited license to process your inputs for the sole purpose of delivering the service.

Customer responsibility. You are solely responsible for ensuring your use of the service complies with all applicable laws, including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, the European Accessibility Act (EAA), HHS Section 1557, state-level civil rights statutes (including the California Unruh Civil Rights Act and the New York State Human Rights Law), and any other accessibility, privacy, or consumer-protection law that applies to your business. We do not provide legal advice and our reports are not a substitute for review by qualified counsel.

For full context, see our Legal Disclaimer.

Automated accessibility testing detects a meaningful but bounded subset of WCAG 2.1 Level AA failures. To set expectations clearly, the following are outside the scope of what Invoset provides:

• Manual user testing, expert audits, or assistive-technology user evaluations
• Legal advice, representation, demand-letter response, or court filings
• Affidavits, expert testimony, declarations, or other litigation-evidence services
• Verification of authenticated, login-protected, or session-gated pages (the current scope is public URLs discoverable through your sitemap and crawl)
• Native mobile application testing (Android, iOS); the service evaluates web pages rendered in a browser
• PDF accessibility evaluation; the standard scan does not evaluate the internal accessibility of PDF documents (basic structural PDF checks are available on request and full PDF/UA-1 conformance testing is on the roadmap)
• Runtime DOM modification or overlay-style remediation; Invoset does not alter your site at runtime
• Any guarantee that automated findings, even when remediated, will prevent or resolve a demand letter, lawsuit, regulatory complaint, or settlement demand

We may update this list of known limitations as the service evolves. Material changes will be communicated under Section 16.

Reports are produced for informational and good-faith-effort documentation purposes. They are not affidavits, expert reports, or sworn statements. We do not appear in court, give testimony, or sign declarations on a customer's behalf as part of the standard service. If you require expert witness or formal evidentiary services, retain qualified counsel and an independent accessibility expert.

Use restrictions. Reports are licensed for your own internal compliance documentation, good-faith-effort evidence, customer-facing transparency through the embeddable badge, and disclosure to your own counsel, insurer, or auditor. You may not (a) sell, license, or distribute reports to any third party that intends to use them to identify litigation targets, or (b) attribute findings to Invoset as an endorsement of any legal position. Reports about a domain may not be shared with anyone other than the domain owner, its operator, its authorized agent, or its professional advisors.

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance, force majeure, third-party outages, and emergencies may cause downtime. We will make reasonable efforts to provide advance notice of planned maintenance.

You may terminate your account at any time. We may suspend or terminate accounts for material breach of these Terms, fraudulent activity, or non-payment, with notice where reasonable. On termination, you may export your reports for 30 calendar days, after which we may delete them subject to retention obligations described in our Data Processing Addendum.

Survival. Sections 6 (Intellectual property), 9 (Reports and litigation use), 12 (Disclaimer of warranties), 13 (Limitation of liability), 14 (Indemnification), 15 (Governing law and disputes), 17 (Severability), and 18 (Entire agreement) survive termination or expiration of these Terms.

The service is provided "as is" and "as available" to the maximum extent permitted by law. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will achieve specific accessibility, compliance, or litigation outcomes.

(a) Cap. To the maximum extent permitted by law, the aggregate liability of Ravencord Inc. and its affiliates for any and all claims arising out of or relating to these Terms or the service, whether in contract, tort (including negligence), statute, or otherwise, will not exceed the greater of (i) the amount you paid for the service in the 12 months preceding the event giving rise to the claim, or (ii) USD $100. You acknowledge that this cap is a material part of the bargain, is reasonable in light of the fees charged and the nature of an automated testing service, and that Ravencord Inc. would not provide the service without it.

(b) Excluded damages. To the maximum extent permitted by law, Ravencord Inc. and its affiliates will not be liable for any indirect, consequential, special, incidental, exemplary, or punitive damages, or for lost profits, lost revenue, lost goodwill, lost data, loss of use, or business interruption, even if advised of the possibility of such damages, and even if a remedy fails of its essential purpose.

(c) Specific exclusion. Without limiting the foregoing, Ravencord Inc.and its affiliates will not be liable for any liability, loss, settlement amount, attorneys' fees, statutory damages, or judgment arising from any accessibility-related demand letter, lawsuit, complaint, charge, or regulatory action brought against you or any third party, including claims under the Americans with Disabilities Act, Section 508, Section 1557, the California Unruh Civil Rights Act, the New York State or City Human Rights Law, the European Accessibility Act, or any analogous foreign, federal, state, or local law.

(d) Jurisdictional limits. Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, the limitations in this Section apply to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless Ravencord Inc., its officers, employees, agents, and affiliates from any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of: (a) your breach of these Terms; (b) your misuse of the service; (c) your violation of any law or third party right; (d) any accessibility, ADA, or related civil rights claim brought against you in connection with your websites or business; (e) any content or domain you submit through the service; (f) any claim by a data subject or other third party arising from the data, content, or domains you submit; or (g) any claim that the data or content you submit infringes the intellectual property, privacy, or publicity rights of any person.

Procedure. Ravencord Inc. will give you prompt written notice of any claim for which it seeks indemnification (provided that failure to do so will not relieve you of your obligations except to the extent you are actually prejudiced). You will have control of the defense and settlement of the claim with counsel reasonably acceptable to Ravencord Inc., except that you may not settle any claim without Ravencord Inc.'s prior written consent unless the settlement (i) releases Ravencord Inc. unconditionally, (ii) does not impose any obligation or admission on Ravencord Inc., and (iii) does not include any non-monetary relief affecting Ravencord Inc.. Ravencord Inc. may participate in the defense at its own expense with counsel of its choice. You will reimburse Ravencord Inc.'s reasonable cooperation costs.

Attorneys' fees in collection actions. If Ravencord Inc. prevails in any action to collect unpaid fees, recover under a chargeback, or enforce the indemnification obligation above, Ravencord Inc.is entitled to recover its reasonable attorneys' fees and costs.

(a) Governing law. These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

(b) Informal resolution. Before filing any claim, the parties will attempt in good faith to resolve the dispute by written notice to legal@invoset.com with a 30-day cure period.

(c) Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the service that cannot be resolved informally will be resolved exclusively by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules (or, where applicable, the Consumer Arbitration Rules). The seat of arbitration is Wilmington, Delaware. The arbitration may be conducted by videoconference at the election of either party. Judgment on the award may be entered in any court of competent jurisdiction.

(d) Class-action waiver. The parties agree that each may bring claims against the other only in their individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative action. The arbitrator has no authority to arbitrate claims on a class, collective, or representative basis. If this paragraph is held unenforceable in whole or in part, that portion of the dispute will proceed in court under paragraph (f) and the remainder will be arbitrated.

(e) Carve-outs.Notwithstanding paragraph (c), either party may (i) bring an individual claim in small-claims court within the limits of that court's jurisdiction, or (ii) seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual-property rights, confidential information, or to enforce a fee or chargeback obligation.

(f) Forum for non-arbitrable claims. If a claim is not subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware and waive any objection to venue or inconvenient forum.

(g) 30-day opt-out. You may opt out of paragraphs (c) and (d) by emailing legal@invoset.com within 30 days of accepting these Terms, stating "Arbitration opt-out" and your account email. Opting out does not affect any other provision.

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 30 calendar days before taking effect. Continued use of the service after the effective date constitutes acceptance.

If any provision of these Terms is held unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, severed, and the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of our right to enforce it later.

These Terms, together with the documents they reference (the Privacy Policy, the Refund Policy, the Legal Disclaimer, and the Data Processing Addendum where applicable), constitute the entire agreement between you and Ravencord Inc. regarding the service and supersede all prior or contemporaneous communications and proposals, whether oral or written. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law. These Terms do not create a joint venture, partnership, or agency relationship.

For legal and contractual matters, contact legal@invoset.com, attention: Legal. For service of process or notices that require a phone channel you can reach us at +1 615 413 2151. The contracting entity is identified below.