Skip to main content

Accessibility

Accessibility Statement

We sell accessibility tooling. We hold ourselves to the same standard we promise our customers. This page explains how we test our own surfaces and how to reach us if something does not work.

Effective
June 8, 2026
Last updated
June 8, 2026

1. Our standard

Invoset targets conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA on every public surface, including this marketing site, the customer dashboard, scan reports, and the embeddable badge.

WCAG 2.1 Level AA is the standard cited by US courts under the Americans with Disabilities Act, by the European Union under the European Accessibility Act, and by the United Kingdom under the Equality Act 2010 web guidance.

2. How we test our own surfaces

  • Continuous automated scanning with axe-core on every change
  • Keyboard-only navigation pass on every release
  • Screen reader spot checks (NVDA on Windows, VoiceOver on macOS, VoiceOver on iOS)
  • Manual color-contrast audit when the design system changes
  • Quarterly third-party manual audit (planned starting 2026 Q3)

3. Known issues we are working on

  • We continue to iterate on dashboard affordances as customers send feedback; some controls may change between releases
  • We are in the process of adding skip-to-section landmarks on long blog posts
  • Marketing animations (the status pulse on the hero, hover transitions, scan-result reveals) respect prefers-reduced-motion; we continue to audit new components for explicit toggles

4. Compatibility

  • Latest two stable versions of Chrome, Firefox, Safari, and Edge
  • iOS Safari and Android Chrome on devices supported by the manufacturer
  • Screen readers: NVDA 2024 and newer, JAWS 2024 and newer, VoiceOver on macOS and iOS

5. Report an accessibility issue

If something on Invoset is not accessible to you, we want to hear about it. Email accessibility@invoset.com with the page URL, what you tried to do, what assistive technology you were using, and (if comfortable) a screenshot. We aim to respond within two business days. If email is not accessible to you, the US phone line at +1 615 413 2151 is also a valid channel for accessibility feedback.

6. Methodology disclosure

Automated scanning detects roughly 30 to 40 percent of WCAG failures (consistent with the Deque Systems and WebAIM coverage analyses publicly available since 2020). The rest requires human review. Our internal audits and the planned third-party audits cover the remainder. We document findings, dates, and remediation actions and we keep that history for at least three years.

7. Standards and notes

This statement is informed by the W3C's Accessibility Statement Generator template. It is not a legal certification because no government program issues such a certification in the United States; rather, it is a public commitment, dated and signed.